How to Effectively Manage Your Client-Partner Relationships
Clients Project StrategyClients leave when they feel that their needs aren’t being met. The strength of your client-partner relationship relies on a deep understanding of your client’s...
I, along with Charles Brian Quinn, recently attended
A Day in the Life of Agile: Hands-On Workshop presented by Pillar Technology Group.
At this one-day, intensive workshop, we had fun learning and demonstrating agile techniques while attempting to replicate the video game Space Invaders! The training reinforced agile concepts we use daily here at Highgroove, provided deeper insight into agile techniques which we could improve on, and emphasized aspects to agile development that Highgroove will definitely be embracing in the future. As a manager and client liaison, I was especially interested in the concept of Value Centered Design. Value Centered Design supports client needs at the highest level, encourages focused development, and fundamentally promotes efficiency. Here are my notes”:
Value Centered design Is based on the client needs as defined by a value story. The value story is the client/organization’s primary goal. This is a big picture goal preemptive of the project. The project is designed to satisfy the goal.
Always allocate preproduction time within the budget for obtaining a specific value story from the client. Also allocate preproduction time within the budget for spikes. This will encourage efficiency, reinforce the value story, and reduce cost during production.
Example:
Goal: As a payroll processing organization we want to reduce cost by 20% so that we can pay our employees more, charge our clients less, and increase our client capacity.
Action: Build an application that will automate some of our services.
Things to Remember….
Establish a value story – this will be the common currency throughout production.
Maintain relative stories, or subsequent goals, underlying the value story
Diversification. Create, fund, and implement small commitments over time
Provide real time feedback: demonstrate how the user stories build up to the value story (if they don’t then reevaluate their purpose and refocus on the value story)
Maintain the value story and redirect the client to their original value story throughout the project. This will keep them on track, on budget, and in line with their goals. It will also invoke trust in the team by demonstrating the team’s commitment to and support of client goals.
Educate your clients on agile methods before development begins. Provide them with the ability and tools needed to drive efficiency throughout production.
Remember that user stories should always map toward the value story
Some Definitions…
Test driven development – testing must occur on completed user stories before production can continue. Incremental testing is definitive of agile development. Without it you will end up in waterfall production.
Some Rules…
Individuals and Interactions > Processes and Tools
Clients leave when they feel that their needs aren’t being met. The strength of your client-partner relationship relies on a deep understanding of your client’s...
Responding to change is a key tenant of Agile Software Development. Predicting change is difficult, but software can be developed in a manner that...
A lot of this confusion surfaces around the scope of machine learning. While there is a lot of hype around deep learning, it is...